03 8596 5908
Jewellery Valuation Laboratory FOR Loss Adjustors
Jewellery Valuation Laboratory insurance is a valuable source for consumers looking to make a claim. We specialize in appraisals, loss assessment and jewellery replacement. We have over 20 years of experience and unlimited industry resources.
Since we are independent of any jeweller, we can guarantee complete transparency and fairness in our service without any third-party influence.
We custom jewellery design, and we are your single point of contact with unlimited resources to our jewellery network.
Do you want to create a new piece of jewellery or repair or restore your old jewellery? Our experienced and skilful designers can craft beautiful custom designs with access to premium-grade diamonds and coloured stones.
We can be appointed to validate a claim or provide advice to resolve a disputed claim. Our services can ensure jewellery is replaced subject to insurance policy contracts and your specification.
We provide support and advice on Insurance claims. We pride ourselves on our strong connections with Insurance companies and Assessors, ensuring a fast and efficient claims service.
We can help you report your loss, lodge a claim, calculate settlements, and finalise payment. We can assist you 24/7, 365 days a year.
We are equipped to service the insurance industry’s needs and its claimants as a specialist valuation and custom jewellery manufacturer. We offer a wide range of individually crafted custom pieces and undivided attention from a dedicated Jewellery consultant.
JVL is established with the vision to provide exclusive one-on-one jewellery consultancy, custom jewellery design for those who have experienced the loss of their jewellery. We at JVL understand the emotional turmoil involved when jewellery items are lost, damaged or stolen.
Our independent validation consultants are available to claimants from the beginning of the claim process until the end. With combined jewellery experience, our validation team assist in capturing all the required information to validate and provide an accurate and current value of claimed items for your insurer.
Why Jewellery Valuation Laboratory
Our Commitments to you
Independence
All validations and valuations are carried out by an independent qualified gemmologist and registered jewellery valuers to the highest industry standards. Our team provides all the information required to validate and accurately assess the current replacement value of lost items.
Accurate & fair replacement assessments
JVL can provide exclusive one-on-one jewellery consultancy, computer-aided design and hand crafted pieces for those who have experienced the loss of their jewellery. JVL’s Jewellery Consultants can offer personalised guidance with no pressure to purchase. We are by appointment only. So, kindly contact our friendly staff to book a consultation today.
High quality
A commitment to quality is evident in our professional network, providing our clients with consistently premium-grade jewellery. Our Consultants offer one-on-one consultations, giving you undivided attention helping you choose the best possible design for your individual pieces.
We have hundreds of certified diamonds and other gemstones for the client to choose from. You can choose from the most popular designs and settings or create your custom crafted unique piece.
Ethics
We are advocates for ethical practices in the Jewellery industry and members of several industry bodies. We have independent qualified valuers to conduct post replacement valuations. All the valuations are done by qualified gemmologists and registered valuers.
JVL is completely independent and has no corporate alliances with other companies. You receive an unbiased appraisal based on the highest industry standards.
Fixed pricing
We have a panel of experienced jewellers from whom we obtain quotations under our strict assessment criteria for a fair and accurate quotation.
Efficient & speedy service
We work 24/7, 365 days a year, providing efficient and speedy service to our esteemed clients.
Process for Jewellery Insurance Claims
The process for JVL’s Jewellery Insurance Claim service is outlined below.
Jewellery Validation
This step involves identifying any loss or damage. We must obtain an accurate description of the lost or damaged item to determine its current replacement price. The customer is asked to provide all documentation and information at this stage to reduce the risk of ambiguity.
Comparative Quoting
Once the item/s have been validated, a large number of quotes from many panel jewellers are obtained. JVL heavily monitor and audit these jewellers on quality replacement, customer service and supply-time levels to ensure we deal with only the best jewellers.
As part of JVL’s commitment to transparency, we invite the customer to confirm their preferred jeweller so we can obtain their quote for consideration.
Settlement Recommendation
After the claim expires from the quoting period, we issue a recommendation for settlement. JVL send this recommendation report to the insurance company for final approval. The report contains item specifics, claim liability and documentation relating to each item.
Allocation and Fulfillment
Once the insurance company approves JVL’s recommendation, we manage the allocation and fulfillment of the claim entirely. This includes explaining our recommendation to the customer, addressing any concerns and allocating the job to any jeweler in Australia.
Post-Replacement Independent Valuation
In this step, JVL appoints independent, qualified valuers to conduct post-replacement valuations to ensure quality control. All these valuations are done by qualified gemologists with the Gemological Association of Australia (GAA), whom are also registered and accredited with the National Council of Jewellery Valuers (NCJV).
Recovery and Salvage Processing
Sometimes an insurance claim presents a salvage opportunity, e.g. scrap gold, a damaged stone or a single earring. For these situations, JVL has developed a unique salvage processing system that enables damaged jewellery to be accurately assessed and maximises the recovery of salvaged items.
Due to the wealth of experience in the JVL team and the Australian jewellery industry’s unlimited resources, we can process any type of jewellery claim anywhere in Australia
Valuation Reports
A valuation is then reported with high definition photography on an appraisal certificate. The process involves detailed photographing of items and the preparation of a written description. Following the visit the customer will receive a complete “Valuation for Insurance” document, containing the ‘Jewellery Valuers Seal’, the description, the photograph and the value of each item. All this information is then transferred to a secure database for future reference.
Jewellery/Post-Loss Insurance Services
Proving ownership of valuable items such as jewellery or gemstones, can be difficult without evidence such as receipts or valuations.
JVL specialise in managing insurance claims for policy holders. In the event that valuables such as diamonds, jewellery and gemstones have been lost, damaged or stolen, The Company will value items, and assist clients to get that item replaced.
A majority of insurance claimants do not have evidence of ownership, which makes for lengthy amounts of paperwork to be filled. JVL will value all lost items, post-loss, and will arrange a detailed and descriptive report to be provided to your insurer, in order to finalise your insurance claim.
Insurance Validation Services
This includes after loss evaluation service for insurance companies & jewellery owners.
JVL are independent, qualified valuers that can conduct post-replacement valuations to ensure quality control. All valuations are undertaken by qualified gemologists with the Gemological Association of Australia (GAA), whom are also registered and accredited with the National Council of Jewellery Valuers (NCJV).
JVL do not trade or have corporate alliances with other companies (i.e. insurance organizations), and therefore offer clients an unbiased appraisal based on the highest industry standards and state-of-the-art technology.